Frequently Asked Questions
What kind of products does SAMNATE offer?
We offer a wide range of practical and stylish products for travel, home, and kitchen. This includes packing cubes, insulated flasks, kitchen tools, home organizers, wax warmers, coat hooks, and more—all designed to make everyday life easier.
Do you offer eco-friendly products?
Absolutely. Many of our products, such as reusable air fryer liners, bamboo soap dishes, and certain kitchen tools, are designed with sustainability in mind.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number and link to monitor your delivery every step of the way.
How can I contact customer service?
Our friendly customer support team is here to assist you! Reach out to us through our Contact Us page for any questions, concerns, or product support. We’re always happy to help and ensure you have the best experience with SAMNATE.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.
Are SAMNATE travel organizers suitable for all luggage sizes?
Yes! Our packing cubes and suitcase organizers are designed to fit carry-ons, checked luggage, and even backpacks, helping you pack efficiently and save space.
Are SAMNATE kitchen tools safe to use?
Yes! Our kitchen tools are made from food-safe materials and designed for everyday use. Many items, like silicone liners and stainless steel tools, are heat-resistant and BPA-free.